BNDX — a specialist label within BND
With BNDX, the specialist label within BND, you prepare your brand for AI and agentic commerce. From discoverable product information to practical applications for your team.
How AI-assisted search can work
Which quiet coffee machine fits my budget?
Customer question
AI compares products
Visit the seller
Good product information helps AI understand and compare products.
Illustrative example. Capabilities vary by platform.
Agentic commerce expertise. Connected to your growth.
BNDX helps brands prepare for a commerce landscape in which AI assistants and agents play a growing role. We investigate how your products are found and compared, what information and technology this requires, and where AI can improve your commerce operations.
You can come directly to us with a single AI or agentic commerce question. Together, we determine the expertise and approach you need: strategic advice, a defined project, ongoing support or training for your team.
What is agentic commerce?
In agentic commerce, an AI agent carries out actions on a customer’s behalf, for example when searching for, selecting or buying products. What is possible depends on the platform, available integrations and the customer’s permission. An AI product recommendation is not, by itself, a purchase made by an agent.
What AI question is your brand facing?
For brands already selling online that want to understand what AI changes for their customers, product information and ways of working.
You want to understand how customers find and compare your products through AI.
You want to know whether your product information and systems are ready for new customer journeys.
You want to investigate which forms of agentic commerce are relevant and feasible.
Your team sees AI opportunities but lacks clear priorities or a concrete approach.
You want to test an application before investing further.
Where BNDX can help your brand move forward.
AI discovery and agentic commerce
How can your products remain discoverable and relevant when customers use AI assistants and agents?
• Investigate relevant customer questions and how AI recommends products.
• Assess the journey from product advice to your online store, retailer or marketplace.
• Identify relevant agentic commerce applications and the conditions they require.
What you get
An assessment of selected customer journeys, opportunities and limitations, with concrete improvements and research questions in order of priority.
Product data and technical preparation
What information and technical conditions are needed to support the customer journey you want to enable?
• Check product information and feeds for completeness, quality and consistency.
• Map the data, integrations and platform capabilities required.
• Clarify dependencies between your team, systems and technology partners.
What you get
An overview of missing information, relevant requirements and technical dependencies, with a prioritised action plan.
AI for commerce operations
Where can AI support recurring work while maintaining quality and human oversight?
• Explore applications for preparing and checking product content.
• Support analysis, reporting and the review of anomalies.
• Test a defined workflow with clear responsibilities and quality checks.
What you get
An assessment of relevant applications or a defined trial, with agreed measures and advice on the next step.
We agree in advance what we will investigate or deliver, which expertise is needed and what you will receive. Technical delivery and specialist support are agreed for each assignment.
An example of a possible application
Better product information for customers and AI.
A brand wants to know whether its product information adequately answers relevant customer questions. We review an agreed product selection, identify missing attributes and inconsistencies, and prioritise improvements. Where useful, we test how AI can support the preparation and checking of that information.
The outcome could be an improvement plan, updated product information or a defined trial. We agree this in advance.
From an AI question to an informed next step.
We start with your commercial question and determine the approach that fits.
Understand
We explore your question, customer journey and current situation.
Prioritise
We assess commercial relevance, feasibility, available data and dependencies.
Develop or test
We develop the advice or test a defined application, in line with the agreed assignment.
Decide and move forward
We discuss what the findings mean and decide whether to improve, expand or stop.
An advisory engagement does not have to lead to technical delivery. We choose the approach that fits your question.
Specialist expertise, the right collaboration.
BNDX brings the AI and agentic commerce expertise. Your question determines how we work together.
Growth Strategy
Determine which AI and agentic commerce opportunities matter for your brand, and which choices, investments and requirements take priority.
Explore Growth Strategy →
Growth Projects
Test or deliver a specific application, product data improvement or commerce workflow, with clear agreements on delivery and handover.
Explore Growth Projects →
Growth Partner
Include AI and agentic commerce priorities in an ongoing partnership for your e-commerce growth.
Explore Growth Partner →
BND Academy
Help your team understand AI and agentic commerce and use relevant applications carefully.
Explore BND Academy →
Questions about AI and agentic commerce.
What does AI mean for your brand’s next stage of growth?
Discuss your question about discoverability, agentic commerce, product data or a practical AI application. Together, we identify a suitable first step.
Discuss your AI question