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Privacy Policy

At Brand New Digital B.V., we highly value the protection of personal data and the privacy of our website visitors, clients, and partners. This Privacy Policy explains what data we collect via www.brandnewdigital.com, why we collect it, and how we protect and process it in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR/AVG) and, where applicable, the California Consumer Privacy Act (CCPA).

1. Contact Details

Brand New Digital B.V.
Marconilaan-Noord 52
4614 HB Bergen op Zoom
The Netherlands
E-mail: hello@brandnewdigital.com
Attn: Data Protection Officer

If you have any questions about this policy or the processing of your personal data, please contact us using the details above.

2. Scope of Application

This policy applies exclusively to data collected through our website and related digital channels. Different conditions may apply to data collected offline or via third parties.

3. Data We Collect

We may collect and process the following categories of
  • Contact details: such as your name, email address, phone number, and company information when you complete a contact form or register.
  • Communication data: content of messages and any attachments you send to us.
  • Technical data: such as IP address, browser type, device information, timestamps, and visited pages, collected via log files and cookies.
  • Usage data: information about how you interact with our website and services to improve functionality and optimize performance.

We do not intentionally collect special categories of personal data, unless you provide them voluntarily and explicitly.

4. How We Use Your Data

We process personal data only for legitimate purposes, including:
  • Delivering, managing, and improving our website and services
  • Personalizing your user experience
  • Analyzing website usage and optimizing performance
  • Developing new features and services
  • Responding to inquiries and providing customer support
  • Sending newsletters and commercial communications (with consent)
  • Complying with legal obligations
  • Ensuring security and preventing fraud

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality, analyze performance, and tailor content or advertising to users.
  • You can manage your cookie preferences or disable cookies through your browser settings.
  • Please refer to our separate Cookie Policy for more details.

6. Sharing of Data with Third Parties

We do not sell your data to third parties. Data may be shared with:
  • Service providers who provide hosting, analytics, marketing, or IT support on our behalf
  • Legal authorities, if required to comply with statutory obligations or official requests
  • Partners with whom we collaborate to deliver our services (strictly where necessary, subject to data processing agreements)

We ensure that all third parties processing personal data on our behalf comply with GDPR/CCPA requirements and maintain appropriate security standards.

7. Your Rights under the GDPR

You have the right to:
  • Access your personal data and request a copy
  • Rectify inaccurate or incomplete data
  • Request erasure of your data (“right to be forgotten”)
  • Request to restrict processing of your data
  • Object to processing, particularly for marketing purposes
  • Data portability: request transfer of your data to another organization or directly to you

You may exercise your rights by contacting us at hello@brandnewdigital.com. We will respond within one month.

8. Your Rights under the CCPA

If you are a California resident, you are entitled to additional rights, such as:
  • The right to know which categories and specific personal data we collect
  • The right to request deletion of your personal data
  • The right to opt-out of the sale of personal data (we do not sell personal data)

We will respond to CCPA-related requests within 30 days.

9. Data Security

We apply appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.

10. Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer statutory retention period applies.

11. Children’s Data

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children under this age. If you believe your child has provided us with personal data, please contact us immediately so we can delete the information.

12. Changes to this Policy

We reserve the right to update or amend this Privacy Policy from time to time, for instance in response to legal developments or changes in our business operations. The most current version will always be available on our website.